OC Web Solution offer reseller hosting

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reseller features store builder examples control panel demo demo login faq's   Here are a few questions and answers you may have regarding your new Private Label Business. If we haven't answered your question here please give us a call at: 1.888.996.9336 x13   What services are included with the Microhost system? Are there any system requirements for using Microhost? How long will it take me to setup? Do I need to give you my email address & password in order to sign up? Do I need to know HTML? Can I use my own domain name? Can I use FrontPage to create pages for my website? How do I make changes to my site? How much storage space do I get with my web site? How much bandwidth/traffic do I get with my web site? What do I need in order to become a Private Label reseller? Do you offer an online Merchant Account? If so, how much does it cost? How secure is the Microhost system? How will I keep in contact with the people who visit my site? How will Microhost help me if I have a problem? How fast is the Microhost system? How reliable is Microhost? Will my site always be available to me and my customers?   What services are included with the Microhost system? Microhost offers ecommerce web design and web hosting solutions allowing businesses of all sizes to easily create and maintain their own web sites. Our web hosting and site building service is only $39.95/mo. and includes an integrated billing and online transaction processing. The system includes all of the tools and services you'll need to create, manage and promote your online business. Email: You'll also receive secure, fast, and easy to use Web Mail feature which lets you choose and setup up to 100 email addresses that match your business web address, (such as info@yourbusiness.com)  In addition to this, all clients get POP mail support, which allows you to check your Web Mail account with regular email software instead of through a browser, and to receive email for more than one account in a central location. return to top ^ Are there any system requirements for using the Microhost system? No. However, you will need connection and access to the Internet via a web browser, such as Microsoft Internet Explorer or Netscape Navigator. The Microhost system is "browser-based" which means that you can easily make changes, promote and manage your site online.  The system will receive, send out and store messages and responses from any online forms that are placed on your site. We do recommend that you have an email address for any customers who may wish to contact you. return to top ^ How long will it take me to setup? You can get your business up and running instantly, all accounts are created on the fly. return to top ^ Do I need to give you my email address and password in order to sign up? Yes. We need this information for the following reasons; All users need an email address in order to "log in" to the Host-Manager Console in order to work on their web site. Because everyone has a unique email address, it minimizes the possibility of our clients choosing the same one. We may also need to communicate with you from time to time, for reasons such as; important developments that may affect the way you use the system. As for the "password", we require that everyone creates a password to use in conjunction with their email address as an additional level of security when logging in to the Microhost system. This helps protect you and will keep your web site and personal information safe. return to top ^ Do I need to know HTML? No. The Microhost system is a fully integrated tool that will build sophisticated web accounts, e-commerce stores, SQL databases, secure B2B areas, send email newsletters, and more — all without knowing HTML, FTP, design or computer programming. The system has a built in "EZ Text Editor" which is as easy as working on a Microsoft Word document. If you DO know HTML, you can use your knowledge to create more advanced features within your site - we've designed our service to accommodate a wide range of users, regardless of your level of experience. We also provide fanatical customer support to help you along the way. return to top ^ Can the pages I create with Microhost be used on another web site? Yes and No. You own the content and pictures you use for your Microhost site and are free to save and reuse these with any other web site, however the Microhost pages themselves are dynamically generated by our proprietary service. Therefore, Microhost pages cannot be used on a non-Microhost web site. Any HTML pages you add to your site can be saved on your hard drive and hosted elsewhere. return to top ^ Can I use my own domain name? Yes, you can use your own web address. When you first set up your site, it will be posted to a Microhost web address (for example: www.Microhost.com/yourname). This reserves space for your site on our servers and identifies your business within our system. You can transfer the site to your own web address at any time. If you don't already own a domain name, you can register one through us. We've partnered with Enom, a leading domain name name registrar, for top level domain names (.com, .net, .org, .biz and .edu). The current cost is $15 for one year. There is no additional cost to you to transfer your site. return to top ^   Can I link my site with another site? Yes. To do this, simply add the links from your Microhost site to your other site and vice versa. When both sites link to each other, visitors can click back and forth between your two web sites, almost as if they were one. return to top ^ Can I use FrontPage to create pages for my site? Yes! You can create web pages for your site with Frontpage or Dreamweaver. Use and FTP client to access your directories. return to top ^ How do I make changes to my site? It's a snap! You will have access to your personal Manger Console with a login and password. From your manager console you will be able to easily add and make changes to your pages, pictures, and change the overall site design with the click of a mouse. return to top ^ How much storage space do I get with my web site? You receive 100MB of storage space for pages and graphics, which well exceeds most business needs. To get an idea of just how much disk space you get; 50 MB is equivalent to about 1000 average web pages! If more space is needed you can upgrade your plan in order to accommodate your specific needs. return to top ^   How much bandwidth/traffic do I get with my web site? You are allowed up to 15GB of bandwidth per month on your site. The daily data transfer allowances are set high enough to accommodate usage without having to exceed the limit. return to top ^   What do I need in order to become a Private Label Reseller? The Microhost system makes it easy! All that is required is an Authorize.net compatible merchant account. This allows Private Label billing and communication to your customers on your behalf. return to top ^ Do you offer an online Merchant Account? If so, how much will it cost me? Yes, you will need to complete our online application and upon approval, you'll pay $10/mo. for the gateway and statement fee and 2.29% discount rate for Visa/Mastercard transactions and .30 for each transaction ($25/mo. minimum).  To be eligible for an online merchant account, you'll need a U.S. business address and a U.S. bank account. Contact info@microhost.com for details. return to top ^ How secure is the Microhost system? The Microhost system uses Secure Sockets Layer (SSL) which is software to protect your transactions, your data, and your customers' data from unauthorized third parties. Currently Microhost uses SSL to encrypt all of your and your customers' personal information, including credit card numbers, names, and addresses, as they're transmitted over the Internet. Microhost is part of the Verisign Internet Trust Services. return to top ^ How will I keep in contact with the people who visit my site? There are many ways to stay in touch with your site visitors and customers with the Microhost system. When a customer purchases items or services from your web site, they'll be asked if they'd like to register for your mailing list and then be added to your customer database automatically. You can also post a newsletter sign-up box, online survey, contact us form, feedback form on any or all of the pages of your web site. Once your visitors have willingly joined your mailing list, you can communicate with them by creating Newsletters or Announcements via the Email List  Management tool inside your Host-Manager Console. Remember, that it is illegal to send mass emails without the recipients' permission and is prohibited by Microhost's user agreement. return to top ^ How will Microhost help me if I have a problem? We provide FANATICAL customer service. If you ever have a question about Microhost, our services, or how to do business on the Web, check the Support Center inside your Host-Manager Console first. We've placed answers to many of the common questions asked by our members. If you don't find what you need, you can use the "Email Us" link inside your Manager's Console, use our Contact Us form, or call us toll free at 1.888.996.9336. return to top ^ How fast is the Microhost system? We have invested thousands of dollars in the hardware that runs our systems. We're set up in a high-security facility, with high-speed, redundant links to the Internet. We have three times the capacity we need to service our current client base. We continually expand the hardware and bandwidth as more Microhost clients sign up, to ensure that all of our customers' sites are running at peak performance levels. return to top ^ How reliable is Microhost? Will my site always be available to my customers? We make sure that our site and our clients' are always available 99.9 percent of the time. There are times that we may make our service temporarily unavailable while we add new features or perform routine maintenance, however, we plan these down times during off-peak hours. Our service guarantee states that if we don't keep your site up and running (except for scheduled maintenance and outages beyond our control), we'll credit your account a portion of your monthly fees. return to top ^ Start building your Private Label Hosting and E-Commerce business today!